An FAQ is a list of frequently asked questions (FAQs) and answers on a particular topic (also known as Questions and Answers [Q&A] or Frequently Asked Questions). The format is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps. The purpose of an FAQ is generally to provide information on frequent questions or concerns; however, the format is a useful means of organizing information, and text consisting of questions and their answers may thus be called an FAQ regardless of whether the questions are actually frequently asked.[1]

Since the acronym FAQ originated in textual media, its pronunciation varies. FAQ is most commonly pronounced as an initialism, “F-A-Q”, but may also be pronounced as an acronym, “FAQ”.[2] Web page designers often label a single list of questions as an “FAQ”, such as on Google Search,[3] while using “FAQs” to denote multiple lists of questions such as on United States Treasury sites.[4] Use of “FAQ” to refer to a single frequently asked question, in and of itself, is less common.